Our Commitment to Privacy
Effective November 10, 2004
Legacy-Village.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we do, however, share your information under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.
1. Call us at 216-382-3871
2. Write to us at:
25333 Cedar Road Suite #303
Lyndhurst, OH 44124
3. Use the "contact us" form on this website.
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the top of this policy. You may exercise your choices about how we collect and use your information at any time.
Frequently Asked Questions
What kind of information does Legacy-Village.com collect?
We collect information, such as name, email and postal addresses, and phone numbers from you when you visit our website, save your information with us online, or participate in a contest, promotion, or survey.
How does Legacy-Village.com use my information?
We use your personal information to contact you via phone, postal mail, or email for promotional purposes.
When you join our mailing list, or save your information online, we will use your email and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences. If you participate in a contest or promotion (online, over the phone, or at one of the retail stores at our location), we may use your personal information to send you emails, postal mail, or telephone (including text messages) regarding our services, contests, and promotions. From time to time, we may use this information to contact you via email, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls.
In addition, we may use information about you to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via email, postal mail, or telephone, to conduct market research and to learn more about how we can improve our product/service offerings.
To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.
Does Legacy-Village.com share my information with third parties?
We may contract with service providers to maintain and manage our customer information, to fulfill promotions, and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information.
In addition, when we team up with another company to offer or provide products, services, contests, or promotions, we may compare our customer list with theirs to identify our common customers. Both Legacy Village and our marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.
When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive email messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Legacy Village may still need to contact you, for example, to notify winners and to fulfill promotional obligations.
Legacy Village reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests, and rights of Legacy Village, its affiliates, and others.
How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your use of our site (e.g., name and contact information) by calling us at (216) 382-3871, writing us at Legacy Village, 25333 Cedar Road #303, Lyndhurst, OH 44124, or sending us an email message. Please be sure to include your email address and full name. Please note that email requests to update your personal information may take up to 10 days to process, and postal requests may take 6 to 8 weeks to process.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at (216)382-3871, writing us at Legacy Village, 25333 Cedar Road #303, Lyndhurst, OH 44124 or by sending us an email message. Please be sure to include your full name and a valid email address. If you ask us to remove your name and address from our promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. Please note that email requests to update your personal information may take up to 10 days to process, and postal requests may take 6 to 8 weeks to process, during which time you may continue to receive communications from Legacy Village.
How does Legacy-Village.com protect kids' privacy?
Legacy Village is concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, Legacy-Village.com will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to Legacy-Village.com is under the age of 13, we will remove all personally identifiable information about that person from our files.
See the help information for your particular web browser software for more information regarding cookie management.
If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please place your order by phone at (216) 382-3871.
What about links to other websites and services?
The Legacy-Village.com website may contain links to other sites. Legacy Village does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Legacy Village is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.